From the beginning of your customer journey with Moddex, we strive to deliver an epic experience. We do this by providing an industry-leading level of service from concept to installation that our competitors cannot match.
The Moddex value-adding journey often starts with specification assistance as the initial project concept is brought together. We love to help make things fit, and our team works collaboratively to help you overcome the specific challenges of your projects.
We contribute to the ultimate success of the project with proprietary BIM files for Revit and ArchiCAD that speed up modelling by harnessing recent technological advances in CAD. But we go further. We share our knowledge and expertise, especially on compliance matters, so that time and money are saved by minimising errors early in the process.
Quote Clarity
At Moddex we understand that quotes need to be two things: accurate and swiftly delivered. That is why our fast quote turnaround is first-in-field nationally and underpinned by our expert technical support.
All quotes are supplied with plan mark-ups to ensure misunderstandings are minimised and the desired results are achieved first time, every time.
Site Measures
Once a contract has been awarded and the purchase order received, our teams, located nationally, waste no time deploying to your site to take measurements. The same process is followed each time on every job so there are no mistakes and no unpleasant surprises.
BIM/CAD tools for Detailer
Our company focus for making the project process continuously easier for our clients has led us to embrace leading edge technologies early. As part of that, we have developed 3D files and Tekla tools that speed up the steel detailing process, again saving time and money.
Inhouse CAD Design
At Moddex our internal CAD teams can typically model and supply the design intent for your approval within five days of receiving the site details. We make it easy for you to specify any changes you might want at this stage of the process so when our products arrive on-site you can be confident that the finished project will look the way you envisage and be fully compliant with all the relevant codes.
Nationwide Manufacturing Locations
Once a client approves the design intents, production drawings are quickly produced and released to your nearest factory for manufacture and delivery to your site.
All four of our manufacturing locations – Queensland, Western Australia, Victoria and Canterbury, NZ – follow the same production processes to ensure we provide the same seamless services on every job, every time.
Nationwide Accredited Installers
No matter where you are in Australia or New Zealand, a Moddex-standard/approved installer is available to ensure the same processes are followed on each job so you always receive the same high level of service you are accustomed to from us.
At the end of many jobs, deadlines become tight, so delays are not an option. At Moddex we have teams close to any site and by choosing us for installing your products, we can ensure fast, compliant installation on-site through our Australian and New Zealand network of accredited installers without any corner cutting. We also supply care and maintenance information, product certification and warranty certificates.
If you prefer self-installation, Moddex supplies full installation drawings, along with a Moddex Installation Guide and makes technical support available should you need it.
All projects that Moddex takes on – whether they are large or small – receive the same value-add treatment to ensure complete client satisfaction at job’s end. Next time barrier systems are specified on commercial projects, think Moddex.